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Frequentry Asked Questions
What is a Domain Name?
A domain name is the uniquely identifiable address of each website. A domain name, is made up of a user selected portion and a predefined ending, such as ".com", or ".co.uk" (top-level-domain or for simplicity TLD). The combination of these two are what form a domain name, which must be unique.
What is Whois Privacy?
Whois Privacy is an additional service that hides your personal information (address, phone number, email address) when a WHOIS lookup is done on a domain name owned/registered to you. The addition of this service reduces the amount of spam emails which originated from information gathering via WHOIS searches, simply by keeping your personal information out of the public eye. For more information see: Whois Privacy.
What are Premium Domains?
Premium Domains are domains with popular and interesting names that are offered for sale. Many great domain names are already taken, but in some cases, the owners are willing to sell them for a price. Because these names are highly desirable, the price is higher than the price for a regular domain name and is different for each domain name.
I have a registered Domain name with another company, but i like your hosting solutions. Can i combine them?
If you wish to host with Studio Ammos Hosting a domain which is registered with another company, you can either transfer your domain name to Studio Ammos Hosting, or redirected it to host with us, therefore getting the best of both.
Why would i want to transfer my domain to Studio Ammos Hosting?
Studio Ammos Hosting offers very competitive prices for all of its provided services, including domain name registration. If you decide to transfer an existing domain which is registered with another company, the amount you would pay for a transfer is equal to a one year registration, and with the transfer of your domain name to Studio Ammos Hosting, the domain is registered for an additional year.
What is Hosting and why would i need it?
Although the concept of hosting is rather broad, when refhe type of internet hosting service which allows individuals and companies to make their own websites accessible on the Internet. When you get a hosting service, practically what you are doing is renting a portion of a server machine, or in the case of dedicated hosting service, the server as a whole. If you plan on having a website, you will need a host to utilize a server's resources.
Can i have an email account without having a domain name?
As email accounts contain the domain name as the predefined ending, this is not possible.
Do you offer managed hosting solutions?
By default all hosting solutions are unmanaged. Converting an unmanaged hosting solution into a managed one is, under specific circumstances, possible. To convert your hosting solution into a managed one, you will need to request this via email.
Can i customize my hosting solution?
The default setting of each hosting solution, is set to meet the needs of most case. If your needs require something additional, then in almost all cases, hosting solutions can come along with optional addons, be it more traffic, disk space, email accounts, databases, and many more. If you can not see the addon you require, then please Contact Us and let us know what your needs are, since in many cases there are addons associated with a given hosting plan, which are not available through the Studio Ammos Hosting interface.
Other hosts provide unlimited features, but you don't. Why is this?
Unlimited features is something most commonly associated with shared hosting plans. Companies which offer "unlimited" as part of their plans (especially when it comes to storage space and bandwidth traffic/speed) are offering something which they can not provide. Features such as storage space and bandwidth are finite and respectively limited by the disk size and bandwidth capacity of the server machine on which a customer is allocated. When other hosts attempt to offer "unlimited" as part of a plan, they are playing a marketing words game, and are cashing in on the possibility that the maximum capabilities of a server machine will not be hit. At Studio Ammos Hosting we do not gamble with the quality we provide, we allocated fixed resource to each plan and know beforehand that we can meet the requirements, by keeping the worse case scenario well below the abilities of the server on which you are allocated.
Other hosts provide a larger range of top-level-domain names. Why do you provide so few?
The amount of TLDs that the automated interface of Studio Ammos Hosting is currently limited, although we can provide numerous more upon request. Many TLDs require additional information and in some cases a manual check of the provided information. If you wish to obtain a TLD that is not listed on Studio Ammos Hosting, please Contact Us and let us know what your needs are.
I would like to transfer a domain that is not included in your top-level-domain list. How can i proceed?
As mentioned further above, not all TLDs are provided through the Studio Ammos Hosting interface. This includes not only the case of registration, but also the transfer of a domain name. This is because many TLDs require additional information and in some cases a manual check of the provided information. If you wish to transfer a TLD that is not listed on Studio Ammos Hosting, please Contact Us and let us know what your needs are.
How can you provide services so cheap?
We start out by conducting extensive market research, in order to find the best deals and most cost-efficient, high performance machines that exist. We then slice down our own profit to the minimum, in order to provide a wide range of high quality, low cost services, capable of eliminating practically any competition.
I am a registered company, based in Europe. Do i need to pay VAT?
No. During your account creation you should supply your company's name and registration/VAT-number.
I am an individual or a registered company based outside of Europe. Do i need to pay VAT?
Yes. Any company entity that can not provide a valid, EU standard, registration number is applicable to VAT. All individuals, regardless of their location are applicable to VAT.
What other services does Studio Ammos Hosting have to offer?
Studio Ammos Hosting can provide numerous more services, which are not yet listed on the site. Services such as converting your default unmanaged hosting plan into a managed hosting plan, more addons, additional customer support, monitoring, marketing, security, and many more, can be provided upon request.
I see in the list of addons for my chosen hosting solution that there is a limitation on the ip addresses. Can i add more?
In all probability you can, but there is a limitation to the amount of ip addresses that can be issued for a given hosting plan. If you require more ip addresses than the automated system allows you, please Contact Us and let us know what your needs are.
I have a customer account, yet i still can't register specific type of domain names. Why is this?
Each TLD or domain name type, has specific requirements, with respect to the amount of information required in order to register it. Some TLDs have loose requirements and do not require as much information, while others require much more. To view the requirements for registering a specific TLD please go to Domain Requirements.